Guest Experience Supervisor - Food & Bev, Evenings/Weekends

The Real Milk & Honey; College Park (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

The Real Milk & Honey in College Park, Maryland, is seeking a passionate Supervisor to lead a dynamic team, ensuring exceptional guest experiences in a fun, fast-paced environment. The ideal candidate will guide daily operations, support team members, and foster a positive work culture.

Responsibilities include training new staff, maintaining high-quality standards, managing inventory, and addressing guest feedback. Applicants should have experience in food and beverage, excellent communication skills, and the ability to multitask effectively.

Qualifications

• Experience in food and beverage.
• Experience as a supervisor.
• Ability to stand and walk for extended periods (up to 6–8 hours).
• Lift and carry up to 20 lbs.
• Use hands and arms to operate reservation systems and phones.

Responsibilities

• Lead and inspire team members to deliver outstanding customer service.
• Oversee daily operations to ensure a smooth and efficient workflow.
• Train new team members and provide continuous coaching and feedback.
• Foster a welcoming and inclusive atmosphere for both guests and staff.
• Maintain high-quality standards to ensure products are prepared to perfection.
• Monitor inventory levels and place orders as needed to meet demand.
• Address guest feedback and concerns promptly.

Skills

Customer service

Team leadership

Food and beverage experience

Multitasking

Clear communication

Job description

The Real Milk & Honey in College Park, Maryland, is seeking a passionate Supervisor to lead a dynamic team, ensuring exceptional guest experiences in a fun, fast-paced environment. The ideal candidate will guide daily operations, support team members, and foster a positive work culture.

Responsibilities include training new staff, maintaining high-quality standards, managing inventory, and addressing guest feedback. Applicants should have experience in food and beverage, excellent communication skills, and the ability to multitask effectively.