Guest Experience Supervisor, Banquets & Food & Beverage

Westmont Group; Boston (MA); On-site; USD 44,000 - 48,000; Full time

Job summary

Westmont Group in Boston, MA is seeking a full-time hourly Restaurant Server to greet guests, take and input orders via a POS system, and deliver accurate checks with appropriate beverage service.

The hotel environment operates 24/7; shift variations and busy periods require flexibility. Candidates should understand liquor regulations, provide excellent guest relations, and maintain health and safety standards.

Qualifications

• Knowledge of state, federal and corporate liquor regulations pertaining to serving alcoholic beverages.
• Basic knowledge of food and beverage preparations and service standards.
• Good guest relations and etiquette.
• Basic English to understand inquiries and communicate simply.
• Ability to operate beverage equipment.

Responsibilities

• Greet guests and explain specials or promotions.
• Record orders and input into POS for kitchen.
• Deliver orders with condiments and check for accuracy.
• Ensure compliance with liquor regulations for minors and intoxicated guests.
• Restock and perform side work; maintain cleanliness and safety.
• Present checks promptly and assist other staff as needed.

Skills

Liquor regulations knowledge

Food & beverage service knowledge

Customer service

English language proficiency

POS input

Tools

POS system

Job description

Westmont Group in Boston, MA is seeking a full-time hourly Restaurant Server to greet guests, take and input orders via a POS system, and deliver accurate checks with appropriate beverage service.

The hotel environment operates 24/7; shift variations and busy periods require flexibility. Candidates should understand liquor regulations, provide excellent guest relations, and maintain health and safety standards.