Guest Experience & Store Operations Lead

Dry Goods USA; Cincinnati (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

Job summary

Dry Goods USA in Cincinnati is seeking a Dry Goods Keyholder to support store management and deliver outstanding service. You will greet customers, share product knowledge, unpack stock, and help maintain a clean, inviting sales floor.

In this role you’ll assist with training new hires, open and close the store, and work day, evening, and weekend shifts. We offer competitive wages, a generous merchandise discount, and comprehensive benefits to help you thrive.

Qualifications

• Customer-focused service experience.
• Able to greet customers warmly and build rapport.
• Track record of meeting individual sales targets.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Execute all duties of a sales associate and achieve individual sales and account goals
• Develop relationships to grow your business
• Highlight product knowledge and services to create the best customer experience
• Unpack and display stock
• Maintain a visually appealing and clean store
• Assist with new hire training
• Open and close the store for business
• Be available to work day, evening, and weekend shifts

Skills

Customer service

Sales goals

Relationship building

Product knowledge

Job description

Dry Goods USA in Cincinnati is seeking a Dry Goods Keyholder to support store management and deliver outstanding service. You will greet customers, share product knowledge, unpack stock, and help maintain a clean, inviting sales floor.

In this role you’ll assist with training new hires, open and close the store, and work day, evening, and weekend shifts. We offer competitive wages, a generous merchandise discount, and comprehensive benefits to help you thrive.