Guest Experience Store Leader — Grow Sales & Team

Altar; Estero (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Altar’d State in Estero, FL, seeks a Guest Engagement Assistant Store Leader to hire, train, and develop a diverse team that delivers authentic guest interactions. You will drive sales and meet guest-experience goals while upholding brand standards across the floor.

As part of Stand Out For Good, you will manage Mission Monday initiatives, maintain store presentation, and coach associates to achieve store and company objectives.

Qualifications

• Experience leading hospitality teams with focus on guest experience.
• Proven ability to drive sales and manage store performance.
• Strong communication and relationship-building skills.

Responsibilities

• Cultivates a guest-focused environment by driving volume and anticipating guest needs.
• Models excellent service standards and coaches associates to deliver exceptional guest experiences.
• Recruit, train and develop a team to achieve goals and store metrics.
• Manage Mission Monday campaign to positively impact the community.
• Ensure store cleanliness and a welcoming atmosphere.

Skills

Communication skills

Hospitality leadership

Revenue growth

Team development

Attention to detail

Customer service

Education

Bachelor’s Degree preferred

Retail or Hospitality Management experience

Job description

Altar’d State in Estero, FL, seeks a Guest Engagement Assistant Store Leader to hire, train, and develop a diverse team that delivers authentic guest interactions. You will drive sales and meet guest-experience goals while upholding brand standards across the floor.

As part of Stand Out For Good, you will manage Mission Monday initiatives, maintain store presentation, and coach associates to achieve store and company objectives.