Guest Experience Specialist — Swim School

Goldfish Swim School; Roswell (GA); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free uniforms

Training & development

Employee discounts

Flexible schedule

Paid on-the-job training

Flexible scheduling

Fun, positive team culture

Employee recognition programs

Opportunities to grow and develop

Job summary

Goldfish Swim School – Roswell Village is seeking a friendly, energetic team member to deliver WOW! customer service to our members and their families, assist with class scheduling, enrollment, and billing, and help families choose the right swim lesson program.

You'll work in a sales-capable role to enroll new members, follow up with prospects, support events, and contribute to a fun welcoming environment.

Qualifications

• Experience in customer service or sales is a plus.
• Excellent communication and organization are essential.
• Positive, energetic attitude and reliability are required.

Responsibilities

• Provide WOW! customer service to members and families.
• Assist with class scheduling, enrollment, and billing.
• Help families find the right swim lesson program for their child.
• Work in a sales capacity to enroll new members.
• Follow up with prospective and current members.
• Support events and activities at the school.
• Work as part of a team to create a fun and welcoming environment.

Skills

Customer service mindset

Sales ability

Communication

Teamwork

Multitasking

Job description

Goldfish Swim School – Roswell Village is seeking a friendly, energetic team member to deliver WOW! customer service to our members and their families, assist with class scheduling, enrollment, and billing, and help families choose the right swim lesson program.

You'll work in a sales-capable role to enroll new members, follow up with prospects, support events, and contribute to a fun welcoming environment.