Guest Experience & Service Assistant

City Winery Chicago; Chicago (IL); On-site; USD 26,000 - 34,000; Full time

Job summary

City Winery Chicago is seeking a Service Assistant to help deliver a superior dining and wine experience. You will clear, sanitize, and reset tables, assist servers and bartenders, and keep service areas tidy for every guest.

Highlights include supporting the team during peak hours, maintaining polished presentation, and preparing dining rooms for patrons with opening/closing duties within the scheduled shift. Join a dynamic, hospitality-driven team at City Winery Chicago.

Qualifications

• 1+ year experience as a Busser or Runner in a fast-paced service environment preferred.
• Strong guest service and interpersonal skills.
• Ability to work a flexible schedule including days, nights, weekends, holidays.
• Ability to stand, walk, and lift up to 50 lbs.

Responsibilities

• Provide guest hospitality and maintain clean, replenished tables and service areas.
• Assist servers and bartenders during service.
• Ensure polished presentation of dining areas and proper setup.
• Prepare dining rooms for patrons and perform opening/closing duties within shift time.
• Support service stations, trash liners, and bus stations as needed.
• Respond to guest dining requests and communicate with the team.

Skills

Guest service

Team player

Flexible schedule

Physical stamina

Job description

City Winery Chicago is seeking a Service Assistant to help deliver a superior dining and wine experience. You will clear, sanitize, and reset tables, assist servers and bartenders, and keep service areas tidy for every guest.

Highlights include supporting the team during peak hours, maintaining polished presentation, and preparing dining rooms for patrons with opening/closing duties within the scheduled shift. Join a dynamic, hospitality-driven team at City Winery Chicago.