Guest Experience Specialist — Ropes Course

St. Louis Aquarium; Missouri; On-site; USD 16,531 - 22,041; Full time

Job summary

The St. Louis Aquarium at Union Station in St. Louis, MO is seeking a Ropes Course Associate to deliver engaging experiences on the ropes course, mirror maze and Selfie Express. This role focuses on safety and memorable guest moments.

You will educate, entertain and supervise guests while adhering to procedures, maintaining equipment, and supporting a seamless guest experience across the union station property. Ropes course certification is required.

Qualifications

• Excellent verbal and communication skills.
• Ability to anticipate guests’ needs and ensure safety.
• Must pass ropes course certification.

Responsibilities

• Deliver engaging guest experiences on the ropes course, Mirror Maze, and Selfie Express.
• Adhere to safety procedures and monitor guest safety on the course.
• Maintain course area, equipment, and daily logs.
• Assist other departments as needed.

Skills

Customer service

Communication skills

Safety awareness

Ropes course certification

Tools

Point of Sale

Job description

The St. Louis Aquarium at Union Station in St. Louis, MO is seeking a Ropes Course Associate to deliver engaging experiences on the ropes course, mirror maze and Selfie Express. This role focuses on safety and memorable guest moments.

You will educate, entertain and supervise guests while adhering to procedures, maintaining equipment, and supporting a seamless guest experience across the union station property. Ropes course certification is required.