Guest Experience Specialist — Retail Sales

The Paper Store; Marshfield (MA); On-site; USD 21,000 - 22,000; Full time

Job summary

The Paper Store in Marshfield, MA is hiring Sales Associates to deliver friendly, world-class service in a fast-paced retail setting.

You will greet customers, identify needs, explain product features, process purchases at the POS, stock shelves, and help keep the store clean and merchandised to the Paper Store standards.

This role requires flexibility to work evenings, weekends, and holidays, with an hourly wage between $15 and $16.

Qualifications

• Previous experience in specialty retail is preferred, but not required.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Ability to multitask while providing attentive service.
• Proven teamwork and professional appearance.

Responsibilities

• Model the G.U.E.S.T. service approach to deliver world-class service.
• Greet and engage customers warmly to understand needs.
• Explain product features and match to customer needs.
• Assist with ringing up at POS and processing transactions.
• Restock shelves and maintain merchandising standards.
• Maintain store cleanliness and visual appearance.
• Support promotions and loyalty initiatives at checkout.

Skills

Retail experience

Customer service

Team player

Flexible schedule

Stand for long periods

Tools

POS Systems

Microsoft Office

Job description

The Paper Store in Marshfield, MA is hiring Sales Associates to deliver friendly, world-class service in a fast-paced retail setting.

You will greet customers, identify needs, explain product features, process purchases at the POS, stock shelves, and help keep the store clean and merchandised to the Paper Store standards.

This role requires flexibility to work evenings, weekends, and holidays, with an hourly wage between $15 and $16.