Guest Experience Specialist - Retail & Fuel

Hassan & Sons Inc; Pomona (CA); On-site; USD 24,000 - 25,000; Full time

Job summary

Hassan & Sons Inc. is seeking a Full-Time Customer Service Representative in Pomona, CA. You will support daily store operations, handle cash at the register, assist customers, and uphold food safety standards.

The role requires friendly, professional interactions and a readiness to work in a fast-paced retail environment. Typical duties include greeting customers, processing transactions, following company service steps, and maintaining clean, organized shelves and stations.

Qualifications

• High school diploma or equivalent preferred.
• Experience in retail, food service, or customer-facing roles preferred.
• Basic knowledge of POS systems and cash-handling procedures.

Responsibilities

• Greet customers warmly and provide friendly, efficient service at checkout.
• Operate POS system and handle cash, credits, refunds, and exchanges per policy.
• Maintain store presentation and assist with food and product stations as needed.
• Follow safety procedures and report hazards or equipment malfunctions.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Hassan & Sons Inc. is seeking a Full-Time Customer Service Representative in Pomona, CA. You will support daily store operations, handle cash at the register, assist customers, and uphold food safety standards.

The role requires friendly, professional interactions and a readiness to work in a fast-paced retail environment. Typical duties include greeting customers, processing transactions, following company service steps, and maintaining clean, organized shelves and stations.