Customer Experience & Cashier Specialist

Hassan & Sons Inc; Carmel-by-the-Sea (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Hassan & Sons Inc is seeking a Customer Service Representative in Carmel-by-the-Sea, CA to support daily store operations and deliver excellent guest experiences. The CSR will handle cashiering, merchandising, food and beverage quality, and maintain a safe, welcoming environment for customers.

The role emphasizes friendly service, product knowledge, and efficient operation of POS systems, with responsibilities ranging from greeting customers to adhering to safety and quality standards.

Qualifications

• High school diploma or equivalent preferred.
• Experience in retail, food service, or customer-facing roles preferred.
• Basic knowledge of POS systems and cash-handling procedures.
• CPR and First Aid training a plus.

Responsibilities

• Greet all customers with enthusiasm and professionalism, creating a welcoming environment.
• Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude.
• Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement.
• Operate the POS system accurately for all cash, credit, and debit transactions.
• Maintain signage, promotional materials, and pricing accuracy; keep displays neat and appealing.
• Follow safety procedures and assist with station duties as needed.

Skills

Customer service

Communication

Cash handling

POS systems

Teamwork

Multitasking

Attention to detail

Education

High school diploma or equivalent

CPR/First Aid training a plus

Tools

POS systems

Microsoft Office

Job description

Hassan & Sons Inc is seeking a Customer Service Representative in Carmel-by-the-Sea, CA to support daily store operations and deliver excellent guest experiences. The CSR will handle cashiering, merchandising, food and beverage quality, and maintain a safe, welcoming environment for customers.

The role emphasizes friendly service, product knowledge, and efficient operation of POS systems, with responsibilities ranging from greeting customers to adhering to safety and quality standards.