Guest Experience Specialist - Retail & Fuel

H&S Energy Products

Elk Grove (CA)

On-site

USD 24,000 - 25,000

Full time

3 days ago

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Job summary

H&S Energy is seeking a Customer Service Representative in Elk Grove, CA to support daily store operations, cashier at checkout, stock shelves, and ensure food and beverage quality. You will greet customers, share promotions, and maintain a welcoming environment.

The role emphasizes friendly, efficient service, adherence to safety guidelines, and professional conduct in a fast-paced retail setting.

Qualifications

High school diploma or equivalent preferred.
Experience in retail, food service, or customer-facing roles preferred.
Basic knowledge of POS systems and cash-handling procedures.
CPR and First Aid training a plus.
Strong communication skills and the ability to work effectively in a team environment.

Responsibilities

Greet all customers with enthusiasm and professionalism, creating a welcoming environment.
Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude.
Follow the company’s Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction.
Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement.
Represent the company with professionalism in appearance, communication, and conduct.