Guest Experience Specialist - Part Time (Event Venues)

ASM Global; Kansas City (MO); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading venue management company is seeking a part-time Guest Services Representative in Kansas City, MO. This role involves delivering exceptional service to guests at the T-Mobile Center, addressing questions, and assisting with special needs. Candidates should have a high school diploma, 1 year of customer service experience, and a positive attitude. Flexibility to work evenings and weekends is essential. Join a dynamic team dedicated to providing a world-class experience.

Qualifications

• Minimum 1 year of customer service related work experience.
• Able to interact effectively with angry or emotional guests.
• Experience in a sports, entertainment, or convention facility environment preferred.

Responsibilities

• Deliver exceptional service while greeting and assisting guests.
• Respond to guest questions or complaints professionally.
• Enforce venue policies and procedures.

Skills

Customer service skills

Communication skills

Positive attitude

Ability to work in a fast-paced environment

Education

High School Diploma or equivalent

Job description

A leading venue management company is seeking a part-time Guest Services Representative in Kansas City, MO. This role involves delivering exceptional service to guests at the T-Mobile Center, addressing questions, and assisting with special needs. Candidates should have a high school diploma, 1 year of customer service experience, and a positive attitude. Flexibility to work evenings and weekends is essential. Join a dynamic team dedicated to providing a world-class experience.