Guest Experience Specialist — Membership Sales & Service

Mister Car Wash; Brandon (MS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Same-day pay

Medical, dental, and vision coverage

401(k) match

Tuition reimbursement

PTO from day one

Job summary

Mister Car Wash is seeking a Guest Service Specialist (GSS) to greet customers, upsell Unlimited Wash Club memberships, and ensure a positive experience at our Brandon sites. You will thank customers, anticipate needs, and help keep the lot inviting and well-maintained.

Ideal candidates enjoy fast-paced outdoor work, thrive on teamwork, and are open to feedback. Availability across varied shifts, including weekends and holidays, is expected.

Qualifications

• Previous customer service or retail experience preferred.
• Ability to upsell products and memberships.
• Strong communication and interpersonal skills.
• Comfort working in outdoor, fast-paced environments.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell products and Unlimited Wash Club membership.
• Thank customers and address their needs quickly and politely.
• Ensure customers leave with a clean, dry, shiny car.
• Collaborate with teammates to complete tasks and hit goals.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Mister Car Wash is seeking a Guest Service Specialist (GSS) to greet customers, upsell Unlimited Wash Club memberships, and ensure a positive experience at our Brandon sites. You will thank customers, anticipate needs, and help keep the lot inviting and well-maintained.

Ideal candidates enjoy fast-paced outdoor work, thrive on teamwork, and are open to feedback. Availability across varied shifts, including weekends and holidays, is expected.