Guest Experience Specialist: Car Wash & Memberships

Mister Car Wash, Inc.; Iowa; On-site; USD 17,000 - 22,000; Full time

Job summary

Mister Car Wash, Inc. is seeking a Guest Service Specialist (GSS) to greet customers, upsell memberships, and ensure a top-notch car wash experience. You will work in a fast-paced outdoor environment, interacting with customers and teammates daily.

Ideal candidates enjoy connecting with people, selling with energy, and staying on their feet for extended periods. This role offers opportunities for growth, benefits, and a dynamic team culture at Mister Car Wash locations nationwide.

Qualifications

• Customer service experience preferred.
• Ability to upsell products and memberships with enthusiasm.
• Strong communication and interpersonal skills.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell products and Unlimited Wash Club membership.
• Genuinely thank each customer for choosing Mister Car Wash.
• Anticipate and solve customer needs to ensure satisfaction.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Enjoy variety, hands-on work, and rewarding days.
• Keep sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

Skills

Customer service

Sales skills

Team collaboration

Job description

Mister Car Wash, Inc. is seeking a Guest Service Specialist (GSS) to greet customers, upsell memberships, and ensure a top-notch car wash experience. You will work in a fast-paced outdoor environment, interacting with customers and teammates daily.

Ideal candidates enjoy connecting with people, selling with energy, and staying on their feet for extended periods. This role offers opportunities for growth, benefits, and a dynamic team culture at Mister Car Wash locations nationwide.