Guest Service Specialist — Fast-Paced, Customer-Driven

Mister Car Wash

Cape Coral (FL)

On-site

USD 19,000 - 25,000

Full time

25 hours ago
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Benefits offered by this job

Same-day pay
PTO from day one
Medical, dental and vision
401(k) match
Tuition reimbursement

Job summary

Mister Car Wash is seeking a Guest Service Specialist (GSS) to join our fast-paced outdoor environment. You will greet customers, describe products, and enroll members in the Unlimited Wash Club, ensuring each guest leaves satisfied.

This role emphasizes delivering exceptional customer service, selling with energy, and collaborating with teammates to meet daily goals. Candidates should enjoy meaningful customer interactions and be reliable for varied shifts, including weekends and holidays.

Qualifications

  • Enjoy making meaningful connections with customers
  • Sell with passion and energy
  • Love working with others to get things done
  • Thrive in a fast-paced, outdoor work environment
  • Open to feedback and learning new things
  • Consistent, reliable, and available to work varied shifts, including weekends and holidays
  • Have the energy to stay on your feet and the strength to lift what’s needed

Responsibilities

  • Greet every customer with a wave and a smile.
  • Enthusiastically sell our products and Unlimited Wash Club membership program.
  • Genuinely thank each customer for choosing Mister.
  • Anticipate and solve customer needs.
  • Ensure each customer leaves with a clean, dry, and shiny car.
  • Enjoy variety, hands-on work, and rewarding days.
  • Keep our sites clean, inviting, and well-maintained.
  • Collaborate with team members to complete tasks and achieve goals.

Skills

Customer service
Sales
Communication
Teamwork

Job description

Mister Car Wash is seeking a Guest Service Specialist (GSS) to join our fast-paced outdoor environment. You will greet customers, describe products, and enroll members in the Unlimited Wash Club, ensuring each guest leaves satisfied.

This role emphasizes delivering exceptional customer service, selling with energy, and collaborating with teammates to meet daily goals. Candidates should enjoy meaningful customer interactions and be reliable for varied shifts, including weekends and holidays.

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