Guest Service Specialist: Customer Care & Membership Sales

Talentify; Menomonee Falls (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

PTO from day one

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition reimbursement

Job summary

Mister Car Wash is seeking a Guest Service Specialist (GSS) to deliver exceptional customer service across our locations. You will greet guests, promote products and Unlimited Wash Club memberships, and ensure every vehicle leaves with a clean, dry shine.

We offer a fast-paced outdoor work environment, with opportunities to grow through industry-leading training and leadership development. PTO from day one and comprehensive benefits are part of the package.

Qualifications

• Desire to help customers and build rapport.
• Ability to sell memberships and services with enthusiasm.
• Strong communication and active listening.

Responsibilities

• Greet customers with a friendly wave and smile.
• Promote Unlimited Wash Club and other products.
• Thank customers for choosing Mister Car Wash.
• Anticipate and address guest needs promptly.
• Ensure cars leave clean and gleaming.
• Enjoy hands-on, varied daily tasks.
• Keep sites clean, inviting, and safe.
• Collaborate with teammates to hit daily goals.

Skills

Customer service

Sales skills

Communication

Job description

Mister Car Wash is seeking a Guest Service Specialist (GSS) to deliver exceptional customer service across our locations. You will greet guests, promote products and Unlimited Wash Club memberships, and ensure every vehicle leaves with a clean, dry shine.

We offer a fast-paced outdoor work environment, with opportunities to grow through industry-leading training and leadership development. PTO from day one and comprehensive benefits are part of the package.