Guest Experience Specialist II

Dollar Tree Stores INC

Lawrenceville (GA)

On-site

USD 1,515,000 - 2,066,000

Part time

14 days+
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate II in Lawrenceville, GA to support daily operations. You will greet customers, process transactions at the register, stock merchandise, and maintain store cleanliness while ensuring a safe, friendly atmosphere.

The role emphasizes teamwork, strong communication, and reliability, with a part-time schedule. Benefits include opportunities for growth and employee perks as part of a large retail network.

Qualifications

  • High school diploma or equivalent is preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.
  • Strong problem-solving and decision-making skills are required.
  • High level of integrity is required.
  • Proficiency in basic math for cash accounting is required.

Responsibilities

  • Receiving merchandise, unloading trucks, and processing freight in a safe manner according to productivity.
  • Merchandising and stocking as needed.
  • Assisting with cleanliness throughout the store, including bathrooms, floors, and trash.
  • Maintaining a positive, safe, and respectful environment with customers, associates, and leaders.
  • Managing sales transactions while working assigned cash register.
  • Maintaining security of cash and protecting company assets.
  • Other duties as assigned.

Skills

Customer service
Cash handling
Communication
Problem solving
Integrity
Physical ability
Math proficiency

Education

High school diploma

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate II in Lawrenceville, GA to support daily operations. You will greet customers, process transactions at the register, stock merchandise, and maintain store cleanliness while ensuring a safe, friendly atmosphere.

The role emphasizes teamwork, strong communication, and reliability, with a part-time schedule. Benefits include opportunities for growth and employee perks as part of a large retail network.

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