Customer Service & Merchandising Specialist II

Dollar Tree Stores INC; Buford (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Buford, Georgia, is seeking a Customer Service Associate II to help with daily store operations, merchandising, and customer support. You will maintain a clean, welcoming shopping environment and be cross-trained to assist at the cash register as needed.

The role emphasizes strong customer service, integrity, and teamwork, with a focus on safety and efficient store operations in a busy retail setting.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform repetitive lifting and long periods of standing.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Maintaining a positive, safe, and respectful environment with customers and staff.
• Managing sales transactions while working the assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Organizational skills

Problem solving

Integrity

Basic math

Education

High school diploma

Job description

Dollar Tree Stores INC in Buford, Georgia, is seeking a Customer Service Associate II to help with daily store operations, merchandising, and customer support. You will maintain a clean, welcoming shopping environment and be cross-trained to assist at the cash register as needed.

The role emphasizes strong customer service, integrity, and teamwork, with a focus on safety and efficient store operations in a busy retail setting.