Guest Experience Specialist – Hospitality Team Member

Workstream

Germantown (TN)

On-site

USD 16,531 - 20,664

Full time

14 days+
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Benefits offered by this job

Closed Sundays
Scholarships
Learning from leaders
Competitive pay

Job summary

Chick-fil-A invites individuals to join a team that delivers a signature dining experience through genuine hospitality and attentiveness. You will engage guests, maintain friendly energy, and support restaurant operations during shifts that include evenings and weekends.

As a Team Member, you will learn from experienced Operators and restaurant leaders, grow professionally, and contribute to a welcoming environment where guests feel valued and well cared for.

Qualifications

  • Customer service oriented and friendly demeanor.
  • Strong interpersonal skills to engage guests.
  • Detail-oriented with ability to multitask.
  • Cheerful attitude and willingness to help others.
  • Loves serving others and providing great guest experiences.

Responsibilities

  • Smile and greet guests warmly.
  • Create and maintain eye contact with guests.
  • Speak enthusiastically and clearly.
  • Make emotional connections with guests.
  • Honor and follow Chick-fil-A vision and values.
  • Multitask efficiently while staying thorough.
  • Work well in a team and be dependable.
  • Be on your feet for long periods during shifts.
  • Communicate effectively with guests and teammates.
  • Follow dress code and restaurant policies.
  • Perform other duties as assigned.

Skills

Customer service orientation
Strong interpersonal skills
Detail-oriented
Multi-tasking ability
Cheerful and positive attitude

Job description

Chick-fil-A invites individuals to join a team that delivers a signature dining experience through genuine hospitality and attentiveness. You will engage guests, maintain friendly energy, and support restaurant operations during shifts that include evenings and weekends.

As a Team Member, you will learn from experienced Operators and restaurant leaders, grow professionally, and contribute to a welcoming environment where guests feel valued and well cared for.

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