Guest Experience Specialist – Hospitality Team Member

Workstream; Germantown (TN); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Closed Sundays

Scholarships

Learning from leaders

Competitive pay

Job summary

Chick-fil-A invites individuals to join a team that delivers a signature dining experience through genuine hospitality and attentiveness. You will engage guests, maintain friendly energy, and support restaurant operations during shifts that include evenings and weekends.

As a Team Member, you will learn from experienced Operators and restaurant leaders, grow professionally, and contribute to a welcoming environment where guests feel valued and well cared for.

Qualifications

• Customer service oriented and friendly demeanor.
• Strong interpersonal skills to engage guests.
• Detail-oriented with ability to multitask.
• Cheerful attitude and willingness to help others.
• Loves serving others and providing great guest experiences.

Responsibilities

• Smile and greet guests warmly.
• Create and maintain eye contact with guests.
• Speak enthusiastically and clearly.
• Make emotional connections with guests.
• Honor and follow Chick-fil-A vision and values.
• Multitask efficiently while staying thorough.
• Work well in a team and be dependable.
• Be on your feet for long periods during shifts.
• Communicate effectively with guests and teammates.
• Follow dress code and restaurant policies.
• Perform other duties as assigned.

Skills

Customer service orientation

Strong interpersonal skills

Detail-oriented

Multi-tasking ability

Cheerful and positive attitude

Job description

Chick-fil-A invites individuals to join a team that delivers a signature dining experience through genuine hospitality and attentiveness. You will engage guests, maintain friendly energy, and support restaurant operations during shifts that include evenings and weekends.

As a Team Member, you will learn from experienced Operators and restaurant leaders, grow professionally, and contribute to a welcoming environment where guests feel valued and well cared for.