Guest Experience Specialist – Gifts, Rentals & Attractions

Six Flags Discovery Kingdom; Vallejo (CA); Sur place; USD 21 000 - 25 000; Temps partiel

Résumé du poste

Six Flags Discovery Kingdom is seeking team members for our gift shops, rentals, Fast Lane and animal attractions areas in Vallejo, CA. You will deliver exceptional guest service, assist with purchases, upsell, and help with various aspects of the visit while keeping the shop clean and safe.

You will work in a fast-paced setting, handle transactions, restock merchandise, and contribute to a positive guest experience through friendly communication and teamwork.

Qualifications

• Must be 16 years or older.
• Basic computer literacy and ability to complete transactions accurately.
• Must be able to stand, walk, stoop, bend, and reach throughout your shift.
• Excellent customer service and verbal communication skills.
• Able to work a flexible schedule, including weekends and holidays.
• Strong attention to detail.
• Ability to work in an environment as fast-paced as our coasters.
• Ability to lift, push, or pull up to 50 pounds.
• Responsible for adhering to the dress code and appearance guidelines.
• Responsible for following all company policies and procedures, including cash handling.

Responsabilités

• Responsibility for image quality.
• Upsell packages and programs set forth by the park.
• Offer suggestions to help souvenir-seeking guests find their perfect keepsake.
• Tell shoppers about add-on accessories to increase value for the guest.
• Restock bins, shelves, fixtures, and displays with new merchandise.
• Operate Point of Sale (POS) registers, completing transactions.
• Check in shipments of new merchandise.
• Keep aisles, countertops, and displays clean and looking great.
• Ring up everything from apparel to action figures and homemade fudge.
• Be on alert for store security and loss prevention.

Connaissances

Customer Service

Cash Handling

POS Transactions

Basic Computer Literacy

Stamina/Physical Fitness

Outils

POS System

Description du poste

Six Flags Discovery Kingdom is seeking team members for our gift shops, rentals, Fast Lane and animal attractions areas in Vallejo, CA. You will deliver exceptional guest service, assist with purchases, upsell, and help with various aspects of the visit while keeping the shop clean and safe.

You will work in a fast-paced setting, handle transactions, restock merchandise, and contribute to a positive guest experience through friendly communication and teamwork.