Guest Experience & Merch Associate (Flexible Schedule)

Six Flags Entertainment Corporation; Vallejo (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Six Flags Entertainment Corporation seeks a Team Member to deliver exceptional guest service in gift shops, rentals, Fast Lane and animal attractions areas. You will assist with purchases, upsell, and help guests have a memorable visit while keeping work areas clean and safe.

The role involves standing, lifting up to 50 pounds, and working flexible hours including weekends and holidays in a fast-paced theme park environment.

Qualifications

• Must be 16 years or older.
• Basic computer literacy and ability to complete transactions accurately.
• Must be able to stand, walk, stoop, bend, and reach throughout your shift.
• Excellent customer service and verbal communication skills.
• Able to work a flexible schedule, including weekends and holidays.
• Strong attention to detail.
• Ability to work in an environment as fast-paced as our coasters.
• Ability to lift, push, or pull up to 50 pounds.
• Responsible for adhering to the dress code and appearance guidelines.
• Responsible for following all company policies and procedures, including cash handling.

Responsibilities

• Responsibility for image quality.
• Up-sell packages and programs set forth by the park.
• Offer suggestions to help souvenir-seeking guests find their perfect keepsake.
• Tell shoppers about add-on accessories to increase value for the Guest.
• Re-stock bins, shelves, fixtures, and displays full with the newest and coolest merchandise.
• Operate Point of Sale (POS) registers, completing transactions.
• Check in shipments of new merchandise.
• Keep aisles, countertops, and displays clean and looking great.
• Ring up everything from apparel to action figures and homemade fudge.
• Be on alert for store security and loss prevention.

Skills

Customer service

Verbal communication

Cash handling

Attention to detail

Flexible scheduling

Teamwork

Stamina

Physical ability

Dress code adherence

Security awareness

Job description

Six Flags Entertainment Corporation seeks a Team Member to deliver exceptional guest service in gift shops, rentals, Fast Lane and animal attractions areas. You will assist with purchases, upsell, and help guests have a memorable visit while keeping work areas clean and safe.

The role involves standing, lifting up to 50 pounds, and working flexible hours including weekends and holidays in a fast-paced theme park environment.