Guest Experience Specialist — Front Desk (Weekend Availability)

Lafrance Hospitality; Littleton (AL); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

DailyPay

Room discounts

Referral bonus

Retention bonus

Annual review

Growth opportunities

Paid training

401K matching

Job summary

Courtyard by Marriott in Littleton, MA is hiring a Part-Time Front Desk Agent who is charismatic, guest-focused, and highly reliable. You will check guests in and out, handle payments, answer calls, and uphold hotel policies to ensure an exceptional guest experience.

Weekend availability required; pay is $18-$20 per hour with DailyPay and room discounts. This role offers on-site work, growth opportunities, paid training, and incentives within a supportive hospitality team.

Qualifications

• Prior front desk experience in a hotel setting preferred
• Multitasking skills and ability to work in a fast-paced environment
• Reliability and punctuality are essential
• Must be 18 years old or older
• Marriott experience is a plus
• Open availability, including weekends
• Strong communication skills

Responsibilities

• Maintain a warm, welcoming and professional demeanor while interacting with all guests.
• Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
• Answer the phone in a professional & helpful manner.
• Follow procedures on posting charges and settling guest accounts.
• Effectively address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable of emergency procedures and hotel policies.
• Practice punctuality for scheduled shifts.

Skills

Customer service

Multitasking

Reliability

Strong communication

Job description

Courtyard by Marriott in Littleton, MA is hiring a Part-Time Front Desk Agent who is charismatic, guest-focused, and highly reliable. You will check guests in and out, handle payments, answer calls, and uphold hotel policies to ensure an exceptional guest experience.

Weekend availability required; pay is $18-$20 per hour with DailyPay and room discounts. This role offers on-site work, growth opportunities, paid training, and incentives within a supportive hospitality team.