Guest Experience Specialist - Front Desk

Schulte Restaurant Group; Savannah, Northern (GA, KY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

401k

PTO

Holiday Pay

Pet Insurance

EAP

Discounts

Job summary

Schulte Hospitality Group is seeking a dynamic Guest Service Representative to join our team at The DeSoto Savannah. This role focuses on delivering exceptional guest service, greeting guests, and supporting front desk operations.

Ideal candidates have at least 1 year in front desk operations and basic computer skills. A high school diploma is required. This on-site position offers a comprehensive benefits package and a culture that values hospitality and growth.

Qualifications

• Minimum of 1 year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• High School education or equivalent.

Responsibilities

• Greets guests with personal recognition upon arrival.
• Reviews arrival lists and assembles welcome amenities.
• Escort VIPs to rooms and check them in before arrival.
• Answer the telephone within three rings and respond or transfer as needed.
• Handle cash with proper cash handling procedures and report discrepancies.

Skills

Basic computer skills

Effective communication

Guest service excellence

Education

High School diploma

Job description

Schulte Hospitality Group is seeking a dynamic Guest Service Representative to join our team at The DeSoto Savannah. This role focuses on delivering exceptional guest service, greeting guests, and supporting front desk operations.

Ideal candidates have at least 1 year in front desk operations and basic computer skills. A high school diploma is required. This on-site position offers a comprehensive benefits package and a culture that values hospitality and growth.