Guest Experience Specialist — Front Desk

Aimbridge Hospitality, LLC; Florida; Presencial; USD 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Daily Pay

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Long-Term Disability

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Descripción de la vacante

Candlewood Suites Lake Mary, near Orlando, is seeking a Front Desk Agent to create memorable guest experiences through warm welcomes, smooth check-ins, and thoughtful departures. You’ll be the face of the hotel, ensuring accuracy in reservations and guest requests while keeping operations humming.

The role emphasizes hospitality, teamwork, and a can-do attitude, with opportunities to grow in a busy Lake Mary environment close to Orlando attractions.

Formación

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsabilidades

• Deliver warm, top-tier guest service and smooth check-ins/check-outs.
• Coordinate with team to ensure seamless guest experience and communications.
• Think quickly to resolve issues and turn hiccups into positive outcomes.
• Multitask by handling reservations, check-ins/outs, and financial details efficiently.

Conocimientos

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Educación

High school diploma or equivalent

Herramientas

Hotel management software

Microsoft Office

Descripción del empleo

Candlewood Suites Lake Mary, near Orlando, is seeking a Front Desk Agent to create memorable guest experiences through warm welcomes, smooth check-ins, and thoughtful departures. You’ll be the face of the hotel, ensuring accuracy in reservations and guest requests while keeping operations humming.

The role emphasizes hospitality, teamwork, and a can-do attitude, with opportunities to grow in a busy Lake Mary environment close to Orlando attractions.