Candlewood Suites Lake Mary - Front Desk Agent

Aimbridge Hospitality, LLC; Florida; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Daily Pay

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Long-Term Disability

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Candlewood Suites Lake Mary, near Orlando, is seeking a Front Desk Agent to create memorable guest experiences through warm welcomes, smooth check-ins, and thoughtful departures. You’ll be the face of the hotel, ensuring accuracy in reservations and guest requests while keeping operations humming.

The role emphasizes hospitality, teamwork, and a can-do attitude, with opportunities to grow in a busy Lake Mary environment close to Orlando attractions.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Deliver warm, top-tier guest service and smooth check-ins/check-outs.
• Coordinate with team to ensure seamless guest experience and communications.
• Think quickly to resolve issues and turn hiccups into positive outcomes.
• Multitask by handling reservations, check-ins/outs, and financial details efficiently.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Pleasantly situated in a small town with all the benefits of Orlando but without the traffic, the Candlewood Suites® Lake Mary hotel is an idyllic place to stay during a business or leisure visit. The hotel's location near Orlando, Florida is perfect for quick access to I-4 and the entire Orlando metro area. Tourists and families enjoy the short drive to Universal Studios and SeaWorld, as well as top-class golf and shopping right around the hotel's location in Lake Mary, Florida. Two beautiful courses are within six miles (Magnolia Plantation and Timacuan), and premier shopping is just as close at Seminole Towne Center and the lakefront development of Uptown Altamonte. Business travelers love this hotel's location near Orlando, Florida as well, since businesses like Scholastic, Duke Energy, and Verizon are nearby. With convenient and quick access to I-4 and a 24-hour Business Center, the hotel's suites in Lake Mary are a perfect accommodation for corporate travelers.