Guest Experience Specialist - Front Desk

Days Inn Encinitas; Encinitas (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Vacation & Holiday Pay

Flexible Spending Account

Career Growth Opportunities

Job summary

Days Inn Encinitas is seeking an enthusiastic Guest Services Representative. You will greet guests upon arrival, handle reservations, and ensure a welcoming environment, making a lasting positive impression.

This role requires a high school diploma and exceptional communication skills, as you will interact extensively with guests while managing their requests and concerns effectively. Join a team that values service and offers various employee benefits.

Qualifications

• Ability to communicate effectively in English.
• Must be able to read and write to facilitate communication.
• Requires extensive knowledge of hotel services and local attractions.

Responsibilities

• Greet and register guests professionally.
• Handle payments and maintain a house bank.
• Respond to guest complaints promptly and efficiently.

Skills

Communication Skills

Customer Service

Basic Math Skills

Education

High School diploma

Tools

Computer Skills

Job description

Days Inn Encinitas is seeking an enthusiastic Guest Services Representative. You will greet guests upon arrival, handle reservations, and ensure a welcoming environment, making a lasting positive impression.

This role requires a high school diploma and exceptional communication skills, as you will interact extensively with guests while managing their requests and concerns effectively. Join a team that values service and offers various employee benefits.