Guest Experience Champion

Taco Bell Corp.; Belen (NM); On-site; USD 10,000 - 19,000; Full time

Benefits offered by this job

Medical Insurance

401K Plan

Vacation

Sick leave

Job summary

Alvarado Restaurant Nation is seeking a Team Member (Service Champion) in New Mexico to maintain high food quality and guest service. You will prepare menu items to exact specs, keep the line stocked and clean, and communicate with the front counter and drive-thru teams.

This role emphasizes strict safety standards, accurate portioning, and teamwork to deliver an exceptional dining experience for every guest. Prior kitchen or fast-food service experience is a plus.

Qualifications

• Detailed knowledge of menu items and ability to prepare them accurately.
• Strong communication skills in customer and team interactions.
• Team-oriented mindset and willingness to collaborate.
• Knowledge of safety and quality standards.
• Ability to maintain cleanliness in workstations and equipment.
• Strong organizational skills to keep a well-stocked and clean line.

Responsibilities

• Be an expert on the menu and build menu items to proper specifications.
• Mark customizations using current procedures.
• Communicate effectively between the line and the front counter and drive-thru.
• Assist the expediter and provide good customer service during handoffs.
• Keep the workstation clean and ensure safety and quality standards are met.
• Check temperatures of food on a regular basis and monitor food temps in the reach-in coolers.
• Clean equipment including grills, melters, taco rail, and crumb tray.
• Use proper portioning tools and monitor ingredient levels on the line.
• Wear a headset on the drive-thru line.
• Stock the line with wraps, trays, bowls, lids, boxes, and bags.
• Use and clean fryers, monitor their status, and refresh items on the line.

Skills

Menu knowledge

Communication skills

Team orientation

Safety standards

Cleanliness

Organization

Job description

Alvarado Restaurant Nation is seeking a Team Member (Service Champion) in New Mexico to maintain high food quality and guest service. You will prepare menu items to exact specs, keep the line stocked and clean, and communicate with the front counter and drive-thru teams.

This role emphasizes strict safety standards, accurate portioning, and teamwork to deliver an exceptional dining experience for every guest. Prior kitchen or fast-food service experience is a plus.