Guest Experience Specialist — Food & Beverage Service

Ontario Trillium Foundation; Waipahu (HI); On-site; USD 32,000 - 42,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Server in Hawaii to deliver exceptional guest service, using knowledge of menus to take orders and make recommendations. You will deliver orders, follow up with guests, and ensure needs are met in a busy dining environment.

The role emphasizes friendly interaction, accurate POS cash handling, age verification, and adherence to alcohol service procedures while supporting opening and closing side work as needed.

Responsibilities

• Create a lasting first and last impression.
• Engages with guests in a friendly and professional manner.
• Check identification of guests to verify they are of legal drinking age.
• Accurately processes transactions through the point-of-sale system ensuring cash, credit, and debit transactions are recorded accurately.
• Responds appropriately to customer concerns.
• Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests.
• Performs opening and closing side work, as directed.

Job description

Ontario Trillium Foundation is seeking a Server in Hawaii to deliver exceptional guest service, using knowledge of menus to take orders and make recommendations. You will deliver orders, follow up with guests, and ensure needs are met in a busy dining environment.

The role emphasizes friendly interaction, accurate POS cash handling, age verification, and adherence to alcohol service procedures while supporting opening and closing side work as needed.