Guest-Obsessed Cashier & Service Pro

Ontario Trillium Foundation; Village of Valley Stream (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Great pay

Flexible Schedules

Growth Opportunities

Job summary

Ontario Trillium Foundation seeks hospitality team members to create memorable guest experiences by recommending great food and beverage options and serving items with enthusiasm. You will join a cohesive team that supports each other in a fast-paced setting, delivering exceptional service daily.

Responsibilities include understanding guest needs, answering menu questions, ensuring orders are accurate, and resolving concerns with professionalism to guarantee satisfaction.

Qualifications

• Prior guest service experience preferred.
• Ability to answer menu and service-related questions.
• Strong communication and teamwork skills.

Responsibilities

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Make food and drink recommendations to guests and answer all menu and service-related questions.
• Ensure guest satisfaction by checking to ensure guests orders are correct regularly and anticipating guest needs.
• Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Skills

Guest service

Menu knowledge

Communication

Problem solving

Job description

Ontario Trillium Foundation seeks hospitality team members to create memorable guest experiences by recommending great food and beverage options and serving items with enthusiasm. You will join a cohesive team that supports each other in a fast-paced setting, delivering exceptional service daily.

Responsibilities include understanding guest needs, answering menu questions, ensuring orders are accurate, and resolving concerns with professionalism to guarantee satisfaction.