Guest Experience Specialist | Flexible Schedule & Benefits

Target; Waldorf (MD); On-site; USD 24,000 - 36,000; Full time

Job summary

Target is seeking a Guest Advocate in Waldorf, MD to help guests by delivering a friendly, efficient shopping experience. You will greet customers, assist with finding products, explain app features, and process transactions with care.

The role requires flexibility for varying shifts, including nights and weekends, and a focus on guest satisfaction. Training is provided to ensure safety and policy compliance.

Qualifications

• Excellent communication and positive language.
• Welcoming and helpful attitude.
• Attention to detail while multitasking.
• Ability to educate guests on features and services.
• Comfort using handheld scanners and apps.

Responsibilities

• Create a friendly guest experience with a warm, helpful stance.
• Greet guests and initiate engaging interactions.
• Help guests find items and resolve issues for a smooth shopping experience.
• End every transaction with a sincere thank you.
• Support teammates and maintain a positive attitude.
• Promote current promos and show how to use Target App features.
• Assist with returns and exchanges following store policies.
• Maintain clean, organized work area and stock shelves during shifts.
• Operate drive-up and curbside processes as needed.

Skills

Guest interaction

Customer service

Flexible schedule

Teamwork

Tech proficiency

Job description

Target is seeking a Guest Advocate in Waldorf, MD to help guests by delivering a friendly, efficient shopping experience. You will greet customers, assist with finding products, explain app features, and process transactions with care.

The role requires flexibility for varying shifts, including nights and weekends, and a focus on guest satisfaction. Training is provided to ensure safety and policy compliance.