Guest Experience Specialist (Flexible Schedule)

Target; Buena Park (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Target in Buena Park, CA is seeking a Guest Advocate to create an easy, inspiring guest experience and help guests find what they need. You will resolve issues, explain loyalty benefits, and guide customers through app features while supporting drive-up, order pickup, and in-store services.

Ideal candidates enjoy helping others, thrive in a fast-paced environment, and can adapt to varied shifts, including nights and weekends. Training is provided to build skills and confidence.

Qualifications

• Excellent guest interaction and communication skills.
• Ability to solve problems and resolve guest concerns.
• Adapt to varying guest interactions and schedules.
• Promote and explain loyalty programs and app features.
• Familiarity with scanning and bagging items.
• Support order pick up and drive-up services.

Responsibilities

• Greet guests and deliver an easy, inspiring, and friendly experience.
• Help guests locate products and resolve issues for a smooth shopping trip.
• Explain store promos, benefits, and how to use Target App features.
• Scan and bag items accurately, support checkout operations.
• Assist with returns and exchanges per policy while maintaining service standards.
• Keep work area clean and stocked, and assist teammates as needed.

Skills

Guest interaction

Problem solving

Communication

Teamwork

Adaptability

Tech proficiency

Tools

POS systems

Handheld scanners

Job description

Target in Buena Park, CA is seeking a Guest Advocate to create an easy, inspiring guest experience and help guests find what they need. You will resolve issues, explain loyalty benefits, and guide customers through app features while supporting drive-up, order pickup, and in-store services.

Ideal candidates enjoy helping others, thrive in a fast-paced environment, and can adapt to varied shifts, including nights and weekends. Training is provided to build skills and confidence.