Guest Experience Specialist — Flexible Hours & Training

Target; Delafield (WI); On-site; USD 19,000 - 27,000; Full time

Job summary

Target is seeking a Guest Advocate in Wisconsin to greet guests, assist with finding items, and ensure a quick, friendly shopping experience. You will learn the features of the Target App, participate in promotions, and support drive-up and order-pickup services.

The role emphasizes strong communication, teamwork, flexibility for nights and weekends, and a positive, helpful attitude, with training provided to develop guest-service skills.

Qualifications

• Communicating effectively, including using positive language and attentive to guests needs
• Welcoming and helpful attitude toward guests and other team members
• Attention to detail while prioritizing tasks
• Willing to educate guests and engage around products and services
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Work both independently and with a team
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Resolve guest questions quickly on the spot

Responsibilities

• Greet guests and help them find what they need
• Resolve issues to ensure a smooth shopping experience
• End every guest transaction with a sincere thank you
• Assist peers and maintain a positive attitude
• Promote store promos and help use Target App
• Support order pick-up and drive-up services

Skills

Communicating effectively

Welcoming attitude

Attention to detail

Educating guests

Use handheld scanners

Independent and team work

Stay composed in fast-paced env

Resolve guest questions quickly

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate in Wisconsin to greet guests, assist with finding items, and ensure a quick, friendly shopping experience. You will learn the features of the Target App, participate in promotions, and support drive-up and order-pickup services.

The role emphasizes strong communication, teamwork, flexibility for nights and weekends, and a positive, helpful attitude, with training provided to develop guest-service skills.