Guest Experience Specialist — Flexible Hours

daveandbusters; Wauwatosa (WI); On-site; USD 10,000 - 19,000; Full time

Benefits offered by this job

Free games

Job summary

Dave & Buster's is hiring for a Winner's Circle role in Wisconsin. You will warmly welcome Guests as they arrive, guide them through the Midway experience, and help them with requests while maintaining a fast-paced environment.

The position emphasizes strong communication, customer service, and teamwork to create memorable visits. Responsibilities include greeting Guests, assisting with questions, notifying supervisors of issues, and ensuring merchandise and tickets are properly handled and

Qualifications

• Must be at least 18 years of age.
• Able to work days, nights and weekends.
• Able to lift and carry up to 30 pounds.

Responsibilities

• Delivers an unparalleled guest experience through a mix of food, drinks and games.
• Provides timely and accurate service while managing wait times and information flow to Guests, Team Members and Managers.
• Greets Guests with a positive attitude and enthusiasm and assists with requests.
• Notifies Manager of unhappy Guests and takes appropriate action.
• Maintains stock, displays and security of merchandise and proper inventory reconciliation.

Skills

Customer service

Communication

Multitasking

Team player

Tools

POS system

Ticket scanning

Merchandise inventory

Job description

Dave & Buster's is hiring for a Winner's Circle role in Wisconsin. You will warmly welcome Guests as they arrive, guide them through the Midway experience, and help them with requests while maintaining a fast-paced environment.

The position emphasizes strong communication, customer service, and teamwork to create memorable visits. Responsibilities include greeting Guests, assisting with questions, notifying supervisors of issues, and ensuring merchandise and tickets are properly handled and