Guest Experience Specialist — Flexible Hours

Target; Richmond (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Target is hiring a Guest Advocate to help families discover the joy of everyday life in a fast-paced store environment. You will greet guests, assist with finding products, and resolve issues to ensure a smooth shopping experience.

The role requires strong communication, a welcoming attitude, and the ability to work with digital services like Drive Up and online ordering. Successful candidates enjoy helping others, can multitask, and stay composed under pressure.

Qualifications

• Communicating effectively with guests using positive language and empathy.
• Welcoming and helpful attitude toward guests and team members.
• Attention to detail while prioritizing tasks.
• Willing to educate guests about products and services and engage around them.
• Ability to operate handheld scanners and other tech devices as directed.
• Work independently and in a team, remaining focused in a fast-paced environment.

Responsibilities

• Create an easy, inspiring guest experience by greeting guests and helping them find what they need.
• Assist guests with returns, exchanges and using Target’s services (OPU, Drive Up, online ordering).
• Maintain a clean, organized work area and support teammates as needed.
• Explain current promos and how to use Target App features and Loyalty programs.

Skills

Guest interaction

Communication

Customer service

Attention to detail

Teamwork

Multidevice use

Tools

Handheld scanners

Job description

Target is hiring a Guest Advocate to help families discover the joy of everyday life in a fast-paced store environment. You will greet guests, assist with finding products, and resolve issues to ensure a smooth shopping experience.

The role requires strong communication, a welcoming attitude, and the ability to work with digital services like Drive Up and online ordering. Successful candidates enjoy helping others, can multitask, and stay composed under pressure.