Customer Experience Specialist - Flexible Hours & Benefits

Wawa, Inc; Brandywine (MD); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

ESOP

401(k) + match

Education assistance

Parental leave

Store discounts

Paid time off

Flexible schedules

Wellness programs

Job summary

Wawa, Inc. is hiring a Customer Service Associate to greet customers and ensure their needs are met quickly and courteously. You will help build a welcoming store environment and uphold our brand values of putting people first.

In this role you’ll prepare food items, operate the register, stock shelves, keep the coffee station clean, and follow all policies to keep the store safe. We value teamwork, reliability, and a positive attitude.

Qualifications

• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and multitask.
• Must be at least 16 years old with reliable transportation.
• Team-oriented with the ability to collaborate.

Responsibilities

• Greet and engage with customers to meet their needs quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, beverages and pizzas; keep the coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification.
• Ensure stores are well stocked with fresh shelves and inviting displays.
• Maintain store cleanliness and safety following all policies and guidelines.
• Complete housekeeping duties including cleaning, dusting, sweeping, mopping, and trash removal.

Skills

Communication skills

Customer service

Multitasking

Teamwork

Age 16+

Job description

Wawa, Inc. is hiring a Customer Service Associate to greet customers and ensure their needs are met quickly and courteously. You will help build a welcoming store environment and uphold our brand values of putting people first.

In this role you’ll prepare food items, operate the register, stock shelves, keep the coffee station clean, and follow all policies to keep the store safe. We value teamwork, reliability, and a positive attitude.