Customer Experience Specialist (Flexible Hours)

Wawa, Inc; Silverbrook Gardens (DE); On-site; USD 44,414,000 - 55,159,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP

401(k) + matching

Education Assistance

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Wellness programs

Employee Stock Ownership Plan

Job summary

Wawa, Inc is seeking a Customer Service Associate to greet customers, serve items, and operate the register with attention to accuracy and speed. The role includes food preparation, stocking, and maintaining a welcoming store environment.

The position emphasizes teamwork, safety, and customer care, with a focus on flexible schedules and access to comprehensive benefits designed to support associates and their families.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure needs are met quickly and courteously.
• Prepare food items such as breakfast, built-to-order sandwiches, beverages, and pizzas; keep coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked; keep shelves fresh, full, and inviting.
• Maintain store cleanliness and safety by following policies and procedures; complete housekeeping tasks.

Skills

Great communication

Customer service

Team player

Age requirement 16+

Job description

Wawa, Inc is seeking a Customer Service Associate to greet customers, serve items, and operate the register with attention to accuracy and speed. The role includes food preparation, stocking, and maintaining a welcoming store environment.

The position emphasizes teamwork, safety, and customer care, with a focus on flexible schedules and access to comprehensive benefits designed to support associates and their families.