Customer Experience Specialist — Flexible Schedules

Wawa, Inc; Colonial Heights (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

ESOP

401(k) with matching

Education assistance

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Wellness programs

Job summary

Wawa, Inc is seeking a Customer Service Associate to greet customers, prepare foods, operate registers, and help keep stores stocked and clean. This role emphasizes friendly service, efficiency, and teamwork to ensure a positive customer experience.

Earn hourly pay with a nightly shift differential, and access to benefits for associates. Wawa values community and welcoming environments for both customers and associates.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, made-to-order sandwiches, beverages, and pizzas; keep coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, assist with lottery and age-restricted products.
• Ensure stores are well-stocked and shelves are fresh, full, and inviting.
• Keep stores clean and safe by following all policies and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, and trash removal.

Skills

Communication skills

Customer service

Teamwork

Reliability

Job description

Wawa, Inc is seeking a Customer Service Associate to greet customers, prepare foods, operate registers, and help keep stores stocked and clean. This role emphasizes friendly service, efficiency, and teamwork to ensure a positive customer experience.

Earn hourly pay with a nightly shift differential, and access to benefits for associates. Wawa values community and welcoming environments for both customers and associates.