Guest Experience Associate - Fast-Paced & Flexible Hours

Wawa, Inc; Upper Marlboro (MD); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Mental health benefits

ESOP

401(k) + matching

Education Assistance

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Shift differential: $1.50 during 12am-

Recruitment support

Job summary

Wawa, Inc. is seeking a Customer Service Associate to greet customers, take orders, and prepare food items in a fast-paced store environment. You will operate the register, manage payments, and assist with fuel and loyalty tasks while maintaining a clean, organized space.

The role emphasizes teamwork, reliability, and flexible schedules, with a $17.25–$21.25 hourly wage and a $1.50 night shift differential. Wawa offers comprehensive benefits and opportunities for growth within a beloved brand.

Qualifications

• Must have excellent communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.

Responsibilities

• Greet and engage with customers to meet their needs quickly and courteously.
• Prepare breakfast items, built-to-order sandwiches, beverages, and pizzas; keep coffee station clean.
• Operate cash register, handle payments, activate fuel and gift cards, assist with lottery and ID verification.
• Ensure shelves are stocked, fresh, and inviting; maintain store cleanliness and safety.
• Perform housekeeping tasks including cleaning, dusting, sweeping, mopping, and trash.
• Follow all policies and guidelines to maintain a safe work environment.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Wawa, Inc. is seeking a Customer Service Associate to greet customers, take orders, and prepare food items in a fast-paced store environment. You will operate the register, manage payments, and assist with fuel and loyalty tasks while maintaining a clean, organized space.

The role emphasizes teamwork, reliability, and flexible schedules, with a $17.25–$21.25 hourly wage and a $1.50 night shift differential. Wawa offers comprehensive benefits and opportunities for growth within a beloved brand.