Guest Experience Specialist - Fast-Paced Crew Role

burgerking; Houston (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Houston, TX is seeking a team member to greet guests, take orders, process payments and ensure order accuracy in a fast-paced setting.

You will work at multiple stations, maintain cleanliness, follow health standards, and contribute to a positive guest experience while upholding grooming and reliability expectations.

The role emphasizes teamwork, strong communication, and dependable attendance; transportation must be reliable.

Qualifications

• Experience in fast-paced customer service environments preferred.
• Ability to work as part of a team and lead when needed.
• Strong communication and interpersonal skills.

Responsibilities

• Greet guests with a smile, take orders, process payments and address customer issues.
• Operate cash register/POS and use suggestive selling to increase sales.
• Verify accuracy of guest orders and prepare/pack food and drinks.
• Clean kitchen, dining area, restrooms, and exterior areas; maintain health standards.
• Stock inventory and work across multiple stations (front counter, Drive-Thru, prep, expediter).
• Ensure punctual attendance and adhere to uniform and grooming standards.
• Resolve issues professionally and communicate effectively with customers and team.

Skills

Customer service

Team leadership

Reliable transportation

Job description

Burger King in Houston, TX is seeking a team member to greet guests, take orders, process payments and ensure order accuracy in a fast-paced setting.

You will work at multiple stations, maintain cleanliness, follow health standards, and contribute to a positive guest experience while upholding grooming and reliability expectations.

The role emphasizes teamwork, strong communication, and dependable attendance; transportation must be reliable.