Guest Experience Specialist – Dining Service

Scott Enterprises Restaurant Division; Erie (Erie County); On-site; USD 17,000 - 25,000; Full time

Job summary

Scott Enterprises Restaurant Division is seeking a guest-focused server to provide top-level hospitality in a fast-paced setting. You will take orders, present menu information, and coordinate with the kitchen and bar staff to ensure timely service.

The role emphasizes professional conduct, accuracy in cash handling, and adherence to safety and sanitation standards while delivering an exceptional dining experience.

Qualifications

• Must provide excellent guest service and hospitality.
• Ability to work in a fast-paced environment.
• Experience with POS systems is preferred.

Responsibilities

• Greet guests and provide menu information.
• Take orders, input into POS, and coordinate with staff.
• Deliver food and beverages to tables and maintain service areas.
• Ensure guest satisfaction by checking back after meals.
• Handle cash and daily receipts accurately.
• Follow alcohol service laws and policy.

Skills

Customer service

POS system

Teamwork

Attention to detail

Multitasking

Professionalism

Cash handling

Sanitation procedures

Tools

POS system

Job description

Scott Enterprises Restaurant Division is seeking a guest-focused server to provide top-level hospitality in a fast-paced setting. You will take orders, present menu information, and coordinate with the kitchen and bar staff to ensure timely service.

The role emphasizes professional conduct, accuracy in cash handling, and adherence to safety and sanitation standards while delivering an exceptional dining experience.