Guest Experience & Membership Sales Pro

Mister Car Wash, Inc.; California; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Same-day pay

PTO from day one

Medical, dental and vision benefits

401(k) match

Tuition reimbursement

Job summary

Mister Car Wash, Inc. is looking for a Guest Service Specialist (GSS) to greet customers, upsell memberships, and ensure a positive car wash experience. You will be the friendly face and voice of the brand on our busy sites.

This role offers energetic teamwork, on-site work, and opportunities to grow with a nationally expanding brand. You’ll handle varied shifts, deliver outstanding service, and contribute to a fast-paced, outdoor work environment.

Qualifications

• Ability to connect with customers and provide friendly service.
• Willingness to learn and grow in customer service roles.
• Experience in fast-paced retail or service environments preferred.
• Availability for varied shifts, including weekends and holidays.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Collaborate with team members to complete tasks and achieve goals.
• Keep sites clean, inviting, and well-maintained.

Skills

Customer service

Retail

Hospitality

Sales communication

Teamwork

Stamina

Job description

Mister Car Wash, Inc. is looking for a Guest Service Specialist (GSS) to greet customers, upsell memberships, and ensure a positive car wash experience. You will be the friendly face and voice of the brand on our busy sites.

This role offers energetic teamwork, on-site work, and opportunities to grow with a nationally expanding brand. You’ll handle varied shifts, deliver outstanding service, and contribute to a fast-paced, outdoor work environment.