Guest Experience & Membership Specialist

Mister Car Wash, Inc.; West Des Moines (IA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Same-day pay

PTO from day one

Medical, dental, and vision benefits

401(k) match

Tuition reimbursement

Job summary

Mister Car Wash is hiring a Guest Service Specialist (GSS) in the United States to greet customers, upsell Unlimited Wash Club, and ensure a clean, dry, and shiny car. This role puts you at the heart of our brand experience and customer service excellence.

You’ll thrive in a fast-paced, outdoor work environment, with opportunities to grow in customer service, retail, or hospitality-type roles, and weekend/holiday shifts. Join a team guided by care, energy, and fun.

Qualifications

• Customer service experience is desirable
• Ability to upsell products with enthusiasm
• Strong communication and interpersonal skills

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell products and Unlimited Wash Club membership.
• Thank each customer for choosing Mister Car Wash.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Keep sites clean, inviting, and well-maintained.
• Collaborate with teammates to complete tasks and reach goals.

Job description

Mister Car Wash is hiring a Guest Service Specialist (GSS) in the United States to greet customers, upsell Unlimited Wash Club, and ensure a clean, dry, and shiny car. This role puts you at the heart of our brand experience and customer service excellence.

You’ll thrive in a fast-paced, outdoor work environment, with opportunities to grow in customer service, retail, or hospitality-type roles, and weekend/holiday shifts. Join a team guided by care, energy, and fun.