Guest Experience Specialist

Ross Stores; Visalia (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

Ross Stores is hiring a Retail Associate. The role focuses on delivering a positive shopping experience by greeting customers, answering questions, and offering friendly service on the sales floor.

You will maintain cleanliness, assist with merchandise replenishment, and support safety and loss prevention initiatives. As a part of the Ross team, you will process transactions at the register, ensure accurate handling of cash and card payments, and uphold the company dress code while representing

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greets all Customers with eye contact and a friendly greeting, answers questions, and assists on the sales floor.
• Maintains a clean work area and proper merchandise presentation according to store standards.
• Performs cleaning tasks and restocks merchandise; supports safety and loss prevention practices.
• Assists customers at the register, handles transactions accurately, and protects confidential information.

Skills

Customer communication

Mathematical calculation

Job description

Ross Stores is hiring a Retail Associate. The role focuses on delivering a positive shopping experience by greeting customers, answering questions, and offering friendly service on the sales floor.

You will maintain cleanliness, assist with merchandise replenishment, and support safety and loss prevention initiatives. As a part of the Ross team, you will process transactions at the register, ensure accurate handling of cash and card payments, and uphold the company dress code while representing