Guest Experience Specialist

Global Montello Group Corp; Sutton (MA); On-site; USD 22,000 - 26,000; Full time

Job summary

Global Partners LP is hiring a Guest Service Associate to deliver top‑notch guest experiences and support store operations. You will greet guests, operate the POS, and ensure safety and in‑stock conditions while maintaining a clean, welcoming environment.

The role requires flexibility to work days, nights, weekends and holidays, reliable transportation, and the ability to lift up to 25 lbs. Training and onboarding support are provided.

Qualifications

• Must be available to work flexible hours including day, nights, weekends, and holidays.
• Ability to perform basic computer functions.
• Must have reliable transportation.
• Ability to work in intermittent temperatures (outdoors, cooler, etc.).
• Ability to climb ladders & stairs, reach, bend, twist, stoop, kneel, crouch and lift/carry up to 25 lbs.
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Perform duties of the job in a timely manner.
• You have the ability to count, read and write accurately to complete required paperwork.
• Support GSA new hire employee's onboarding and training N/A.

Responsibilities

• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash, lottery, tobacco levels.
• Complete all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash, etc.).
• Replenish products and supplies ensuring in‑stock conditions at all times.
• Communicate with store management regarding guest requests and vendor‑related concerns.
• Check in external and internal vendors per established guidelines.
• Conducts gas tank inventory and merchandising projects assigned by management.
• Complete other tasks as assigned by management.

Skills

Customer service

Cash handling

POS operations

Basic computer skills

Tools

Point of Sale (POS)

Job description

Global Partners LP is hiring a Guest Service Associate to deliver top‑notch guest experiences and support store operations. You will greet guests, operate the POS, and ensure safety and in‑stock conditions while maintaining a clean, welcoming environment.

The role requires flexibility to work days, nights, weekends and holidays, reliable transportation, and the ability to lift up to 25 lbs. Training and onboarding support are provided.