Guest Experience Specialist

UTG/The Stanford; Stanford (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Kentucky Soaps and Such is seeking a Hospitality Specialist to create a welcoming in-store experience. You will provide exceptional customer service and share product knowledge with every guest.

Greet guests warmly, guide them through the store, discuss ingredients and usage, keep the shop clean and well-presented, and assist with checkout and packaging. Evening and weekend availability is welcome.

Qualifications

• Previous customer service or hospitality experience preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet every guest warmly and professionally as they arrive.
• Guide guests through the store experience to meet their needs.
• Provide detailed product knowledge including ingredients, usage, benefits, and store history.
• Ensure the store is clean, well-stocked, and well-presented at all times.
• Assist with checkout and packaging purchases with care.
• Flexibility to work evenings and weekends as needed.

Skills

Customer service

Hospitality

Communication

Job description

Kentucky Soaps and Such is seeking a Hospitality Specialist to create a welcoming in-store experience. You will provide exceptional customer service and share product knowledge with every guest.

Greet guests warmly, guide them through the store, discuss ingredients and usage, keep the shop clean and well-presented, and assist with checkout and packaging. Evening and weekend availability is welcome.