Guest Experience Specialist

Jersey Mike's Subs

South Euclid (OH)

On-site

USD 24,000 - 30,000

Part time

14 days+
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Benefits offered by this job

401(k) matching
Employee discounts
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Competitive compensation
Career advancement opportunities

Job summary

Jersey Mike's Subs is seeking an experienced personality to join our team. The team member is the face of our restaurant and plays an integral role in our customers’ dining experience. You will build rapport with customers, answer questions about the menu, take orders, and serve food and drinks.

The ideal candidate is friendly, outgoing, and has fantastic attention to detail. This role requires enthusiasm for teamwork and delivering great guest service.

Qualifications

  • Friendly and outgoing personality.
  • Excellent communication skills.
  • Ability to meet the physical demands of the position, including standing for long periods and carrying trays.
  • Familiarity with food safety guidelines.
  • Ability to work in a fast-paced environment.

Responsibilities

  • Take food and beverage orders from customers.
  • Answer questions about the menu and preparation.
  • Provide accurate orders to the kitchen staff.
  • Check with customers periodically during their meals to ensure they are satisfied.
  • Take orders from customers for food and beverages.
  • Make the Best Submarine Sandwich - Mike's Way.

Skills

Friendly personality
Communication skills
Physical endurance
Food safety knowledge
Fast-paced environment

Job description

Jersey Mike's Subs is seeking an experienced personality to join our team. The team member is the face of our restaurant and plays an integral role in our customers’ dining experience. You will build rapport with customers, answer questions about the menu, take orders, and serve food and drinks.

The ideal candidate is friendly, outgoing, and has fantastic attention to detail. This role requires enthusiasm for teamwork and delivering great guest service.

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