Restaurant Manager — Lead Fast-Paced Team & Guest Experience

Workstream; Mount Prospect (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health care

401k

Dental

Vision

ADD for Full-time Employees

Flexible Hours

Discounted Meals

Promotions based on performance

Franchise ownership opportunities

Job summary

Jersey Mike's Subs is seeking a skilled manager to oversee all in-store operations, staff scheduling, food safety, inventory, and brand compliance. The role emphasizes leadership, coaching, and maintaining a high-energy, customer-focused environment.

You will lead by example, train team members, and ensure exceptional service while managing the store’s day-to-day activities and maintaining operational excellence.

Qualifications

• Requirements: Able to work a 50+ hour week
• At least 18 years of age
• Ability to perform, teach, and train all aspects of assistant manager and line employee positions
• Ability to handle fast-paced and high-stress situations in the store
• Willingness to put in extra hours in emergencies
• Excellent organizational skills and ability to prioritize with minimal supervision
• Willingness to coach and task-manage employees on store operations

Responsibilities

• Oversee all aspects of in-store operations, including staffing/scheduling, food safety, inventory/stock ordering, merchandising, food cost/loss tracking, equipment maintenance, cash handling, and brand compliance.
• Lead by example in following company directives and assist in growing loyalty base and retention by signing up Shore Point customers and engaging current rewards customers.
• Ensure the store is in exceptional order and that all employees are performing duties properly and efficiently.
• Execute systems and procedures with 100% integrity and have superior leadership skills.
• Utilize communication skills, including emotional intelligence, conflict resolution, and self-control.
• Foster an efficient workplace with a fun and energetic atmosphere, problem-solving, and assist team members in reaching their highest potential.

Job description

Jersey Mike's Subs is seeking a skilled manager to oversee all in-store operations, staff scheduling, food safety, inventory, and brand compliance. The role emphasizes leadership, coaching, and maintaining a high-energy, customer-focused environment.

You will lead by example, train team members, and ensure exceptional service while managing the store’s day-to-day activities and maintaining operational excellence.