Restaurant Manager — Lead Fast-Paced Team & Guest Experience

Jersey Mike's; Mount Prospect (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health care

401k

Dental

Vision

ADD for Full-time Employees

Flexible Hours

Discounted Meals

Promotions based on performance

Franchise ownership opportunities

Job summary

Jersey Mike's Subs is seeking a skilled manager to oversee all in-store operations, staff scheduling, food safety, inventory, and brand compliance. The role emphasizes leadership, coaching, and maintaining a high-energy, customer-focused environment.

You will lead by example, train team members, and ensure exceptional service while managing the store’s day-to-day activities and maintaining operational excellence.

Qualifications

• Requirements: Able to work a 50+ hour week
• At least 18 years of age
• Ability to perform, teach, and train all aspects of assistant manager and line employee positions
• Ability to handle fast-paced and high-stress situations in the store
• Willingness to put in extra hours in emergencies
• Excellent organizational skills and ability to prioritize with minimal supervision
• Willingness to coach and task-manage employees on store operations

Responsibilities

• Oversee all aspects of in-store operations, including staffing/scheduling, food safety, inventory/stock ordering, merchandising, food cost/loss tracking, equipment maintenance, cash handling, and brand compliance.
• Lead by example in following company directives and assist in growing loyalty base and retention by signing up Shore Point customers and engaging current rewards customers.
• Ensure the store is in exceptional order and that all employees are performing duties properly and efficiently.
• Execute systems and procedures with 100% integrity and have superior leadership skills.
• Utilize communication skills, including emotional intelligence, conflict resolution, and self-control.
• Foster an efficient workplace with a fun and energetic atmosphere, problem-solving, and assist team members in reaching their highest potential.

Job description

Manager at Jersey Mike's Subs

Are you a highly skilled and motivated individual looking for an exciting management opportunity in the food and beverage industry? Do you have a passion for delivering exceptional quality and service to guests? If so, we want to hear from you!

At Jersey Mike's Subs, we take pride in our authentic taste and craveability factor. Our sandwiches are served Mike's Way® with lettuce, onions, tomatoes, oregano, salt, and THE JUICE (oil and vinegar). We are seeking a talented and dynamic manager to join our team and help us continue to provide an amazing dining experience to our guests.

Perks/Benefits:

• Health care, 401k, Dental, Vision, and ADD for Full-time Employees
• Flexible Hours
• Discounted Meals
• Opportunity for promotions (based on performance)
• Franchise ownership opportunities

Requirements:

• Able to work a 50+ hour week
• At least 18 years of age
• Can you perform, teach, and train all aspects of assistant manager and line employee positions as needed?
• Do you have the ability to handle fast-paced and high-stress situations in the store?
• Are you willing to put in extra hours and efforts in times of emergency?
• Do you have excellent organizational skills and the ability to prioritize with minimal supervision?
• Are you willing to coach and task-manage employees on store operations?

Responsibilities:

• Oversee all aspects of in-store operations, including staffing/scheduling, food safety, inventory/stock ordering, merchandising, food cost/loss tracking, equipment maintenance, cash handling, and brand compliance.
• Lead by example in following all company directives and assist in growing loyalty base and retention by signing up Shore Point customers and engaging current rewards customers.
• Ensure the store is in exceptional order and that all employees are performing duties properly and efficiently.
• Execute systems and procedures with 100% integrity and have superior leadership skills.
• Utilize excellent communication skills, including emotional intelligence, conflict resolution, and self-control.
• Foster an efficient workplace with a fun and energetic atmosphere, problem-solving, and assist team members in reaching their highest potential.

If you are looking for a rewarding career with growth opportunities and a chance to work in a fun and enthusiastic environment, apply today! We can't wait to meet you.

Our authentic taste – served Mike's Way® with lettuce, onions, tomatoes, oregano, salt, and THE JUICE (oil and vinegar) – goes hand in hand with excellent service to create a customer experience that is truly A Sub Above.