Guest Experience Specialist

Mister Car Wash, Inc.; Smyrna (TN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Same-day pay

PTO from day one

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition reimbursement

Job summary

Mister Car Wash, Inc. is seeking a Guest Service Specialist (GSS) in Smyrna, TN to greet customers, upsell Unlimited Wash Club memberships, and ensure a clean, friendly site. This role centers on delivering exceptional customer experiences in a fast-paced setting.

You’ll thrive in an outdoor environment, work varied shifts (including weekends/holidays), and benefit from same-day pay, PTO from day one, and comprehensive health benefits. Training supports growth within a national brand.

Qualifications

• Strong interpersonal skills and ability to communicate clearly with customers.
• Ability to upsell memberships and products in a friendly manner.
• Comfort with a fast-paced, outdoor work environment.

Responsibilities

• Greet customers with a smile and friendly demeanor.
• Promote and sell Unlimited Wash Club and other Mister Car Wash products.
• Thank customers for choosing Mister and ensure their needs are met.
• Anticipate and resolve customer questions or issues.
• Keep the site clean, organized, and welcoming.
• Contribute to team goals and routines.

Skills

Customer service

Sales

Hospitality

Teamwork

Reliability

Job description

Mister Car Wash, Inc. is seeking a Guest Service Specialist (GSS) in Smyrna, TN to greet customers, upsell Unlimited Wash Club memberships, and ensure a clean, friendly site. This role centers on delivering exceptional customer experiences in a fast-paced setting.

You’ll thrive in an outdoor environment, work varied shifts (including weekends/holidays), and benefit from same-day pay, PTO from day one, and comprehensive health benefits. Training supports growth within a national brand.