Guest Experience Specialist

Lululemon Athletica; Nebraska; On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health benefits

PTO

Retirement plan match

Employee discount

Yoga classes

Parenthood top-up

Education programs

Mentorship programs

Job summary

lululemon is seeking an Educator to deliver world-class guest experiences in our retail stores. You will share top-quality product education, engage with guests, and reflect our community and culture.

You’ll move on the sales floor, use store technology, and collaborate with teammates to keep the floor inviting and organized. Availability includes evenings and weekends; a High school diploma is required.

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Must have the ability to travel to assigned store with own transportation methods.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and 'make it right' for guests.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Establish supportive and productive relationships with all team members and collaborate to ensure optimal guest experience and store operations.
• Perform product presentation tasks and restock items according to company standards.
• Use in-store technology to support store operations and provide positive guest experiences.
• Maintain a clean environment and adhere to safety policies.

Skills

Guest experience

Inclusion & diversity

Integrity & honesty

Personal responsibility

Self-awareness

Collaboration & teamwork

Enthusiasm

Education

High school diploma / GED

Tools

In-store technology

Job description

lululemon is seeking an Educator to deliver world-class guest experiences in our retail stores. You will share top-quality product education, engage with guests, and reflect our community and culture.

You’ll move on the sales floor, use store technology, and collaborate with teammates to keep the floor inviting and organized. Availability includes evenings and weekends; a High school diploma is required.