Guest Experience Specialist

Target; Mesa (AZ); On-site; USD 20,000 - 28,000; Full time

Job summary

Target is seeking a Guest Advocate in Mesa, AZ to deliver exceptional guest service and assist customers with everyday shopping needs. You will greet guests, explain promos, and help them use the Target App for wallet, orders, and loyalty programs.

The role requires flexibility on scheduling and a friendly, can-do attitude. Responsibilities include assisting guests at checklanes, improving efficiency, and maintaining store cleanliness while staying compliant with safety policies.

Qualifications

• Strong guest service orientation and ability to help others.
• Familiar with store operations and guest needs.
• Willing to learn loyalty programs and app features.

Responsibilities

• Demonstrate a service culture prioritizing the guest experience.
• Greet guests and assist with daily tasks to solve needs.
• Promote current promos and store activities to guests.
• Be knowledgeable about tools, products, and services to resolve issues.
• Explain Target App features and enroll guests in programs.
• Scan and bag items efficiently while maintaining accuracy.
• Maintain a clean, safe, and welcoming store environment.

Skills

Communicating effectively

Welcoming attitude

Attention to detail

Educate guests

Operate handheld scanners

Teamwork

Independent work

Job description

Target is seeking a Guest Advocate in Mesa, AZ to deliver exceptional guest service and assist customers with everyday shopping needs. You will greet guests, explain promos, and help them use the Target App for wallet, orders, and loyalty programs.

The role requires flexibility on scheduling and a friendly, can-do attitude. Responsibilities include assisting guests at checklanes, improving efficiency, and maintaining store cleanliness while staying compliant with safety policies.